Power Outage
If you should experience an outage or trouble with your electric service caused by us, call Codington-Clark Electric Co-op at 886.5848 or 800.463.8938. We have dispatchers available 24 hours a day, 365 days a year. Call. Do not use e-mail, fax or other methods to contact us.
If you get a busy signal, please keep trying. We answer phones as fast as we can. Remember, a busy signal means the dispatcher is talking to someone else. If the outage covers a widespread area, lots of people are trying to call at the same time. Be patient.
Once you have talked to a dispatcher, please do not call again. Others may also be trying to reach us. We will work around the clock, if necessary, to restore your service as quickly as possible.
If the problem is on your side of the meter, you should contact your electrician for assistance. If we dispatch a crew and discover the problem is within your individual wiring, we must charge you for a service call. Our service call rates for nights, weekends or holidays are higher than our normal business hour rates.
If Your Power Goes Off
- Check fuses or breakers in service panel of affected building. Replacing blown fuse or resetting tripped breaker oftentimes fixes problem.
- Reset main breaker (usually located in panel or box located beneath electric meter). Move switch to off position and then to on position. Sometimes fixes problem.
- Call neighbors to find out if they have power or if they reported outage.
- Call Codington-Clark Electric Co-op at 886.5848 or 800.463.8938, and give dispatcher any information that will help repair crew find and fix problem.
- Apply for Service
- Close Account or Disconnect Service
- Correct Name or Address
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- Here's a link for Energy Saving Ideas
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